Terms of service

Welcome to The Elegant Arrival (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of the website located at elegantarrivalstylist.com (the “Site”) and the services offered through it, including but not limited to personal styling services, digital styling guides, outfit curation and associated products (“Services”). By accessing or using this Site and/or purchasing or using any Services, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use the Site or purchase any Services.

1. Interpretation and Definitions :

1.1: “Client”, “you” or “your” refers to any visitor to the Site, purchaser of a Service, or recipient of styling services.
1.2: “Service(s)” means any styling package, digital product, lookbook, outfit analysis, consultation, subscription, or related offering provided through the Site.
1.3: “Content” includes text, visuals, images, lookbooks, graphics, illustrations, styling templates and any materials posted or provided by us.
1.4: “Third Parties” refers to any service providers, partners, or external platforms that may be used to deliver components of the Services.

2. Acceptance of Terms :

By accessing the Site or purchasing/receiving any Services, you confirm that:

- You are at least 18 years old (or the age of majority in your jurisdiction);

- You have the legal capacity to enter into and abide by these Terms;

- You agree to comply with all applicable laws and regulations;

- You accept these Terms in full and without modification.

3. Scope of Services :

3.1: The Elegant Arrival provides styling services and digital products only. We do not sell clothing, physical products, or merchandise unless explicitly stated.
3.2: All reference images and styling examples displayed on the Site are for inspiration and illustrative purposes only. The styling concepts shown do not imply that any clothing or accessories are sold by us.
3.3: The Services you purchase are descriptions of styling advice, outfit curation, or personalised guidance as specified in the relevant product page, and may include digital lookbooks, visual suggestions, written advice, and access to consultations as described at the time of purchase.

4. Orders, Payments, and Fees :

4.1: All prices for Services are as presented on the Site, in GBP (£) unless otherwise indicated.
4.2: We reserve the right to modify prices or promotions at any time.
4.3: Payment must be made in full at the time of purchase through the checkout process. We accept payment by the methods displayed on the Site.
4.4: You agree to provide accurate payment information and authorise us (or our payment processor) to charge the applicable fees.

5. User Conduct and Restrictions :

5.1: You agree not to:

- Use the Site or Services for any unlawful purpose;

- Upload content that is unlawful, harmful, or offensive;

- Attempt to interfere with the security or operation of the 'The Elegant Arrival' site

- Misrepresent your identity or affiliation with any person or entity.

5.2: You are responsible for maintaining the confidentiality of your account credentials, where applicable.

6. Deliverables and Client Responsibilities :

6.1: Stylistic deliverables (e.g., digital lookbooks, outfit suggestions) are provided electronically via email, downloadable link, or platform interface.
6.2: Timelines for delivery are estimates and may vary based on package type, customisation required, or external factors.
6.3: You agree to provide accurate personal information, preferences, measurements, photos or other materials as requested to enable us to fulfil the Services.

7. Refunds, Cancellations, and Exchanges :

7.1: Due to the personalised and digital nature of the Services, all sales are final once the process has begun or the product has been delivered, unless otherwise agreed in writing.
7.2: Refund eligibility (if any) for non-customised or unused digital products must be requested within 14 days of purchase and is granted at our sole discretion.
7.3: Cancellations must be made in writing to our support address; any work already completed may be non-refundable.

8. Disclaimers and Limitation of Liability :

8.1: The Services are provided “as is” and on an “as available” basis. We make reasonable efforts to deliver high-quality styling advice, but we cannot guarantee specific outcomes, results, or personal experiences.
8.2: To the fullest extent permitted by law, The Elegant Arrival and its affiliates, directors, employees, contractors, or agents shall not be liable for any indirect, incidental, special, punitive or consequential damages, loss of profits, or loss of data arising out of or in connection with your use of the Site or Services.

9. Third Party Links and Interactions :

9.1: The Site may contain links to third-party websites, payment processors, platforms, or tools. These are provided for convenience only. We do not endorse or control these sites and are not responsible for their content or privacy practices.
9.2: Any interaction with third parties (e.g., retailers, social platforms) is solely between you and the third party.

10. Privacy and Data Protection :

10.1: Your privacy is important to us. Our Privacy Policy, available on the Site, outlines how we collect, use, store and protect your personal data.
10.2: By using the Site or purchasing Services, you consent to the terms of the Privacy Policy.

11. Governing Law and Jurisdiction :

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms :

We reserve the right to update or modify these Terms at any time. Updated versions will be posted on the Site and will take effect upon posting. Your continued use of the Site or Services after changes are posted constitutes acceptance of those changes.

13. Contact Information :

If you have any questions about these Terms, please contact us at:

The Elegant Arrival
Email: info@elegantarrivalstylist.com